mg89 Responsible Gaming is our commitment
Gaming should be for fun only. At mg89, we always prioritise every player's safety through protection tools, limits, and knowledgeable support.
Play Responsibly
What Safe Gaming means
mg89's responsible gaming policy has been a core part of our platform since it was built. Gaming is a form of entertainment for a limited time — it should not be seen as a way to make money or as a source of income. mg89 provides tools and services at all times so that every player can be aware of their own limits and can get help immediately if any problem arises.
This page clearly explains how to set gaming limits, how to use Self-Exclusion, how to review your playing habits, and how to get help. We encourage you to take the time to read this information so you can protect yourself and your family.
Tools for self-imposed limits
At mg89, tools are built into Account Settings so every player can stay in control on their own.
Deposit Limit
You can set the maximum amount you are allowed to deposit daily, weekly, or monthly. The limit cannot be reduced immediately — it can only be adjusted after 24 hours — which helps you manage your funds responsibly.
Time Limit
You can limit the amount of time you spend playing. Once your set time is up, a notification will appear and prompt you to take a break. Keeping your playing time balanced is a key part of responsible gaming.
Time-Out
You can temporarily suspend your account for anywhere from 24 hours up to 30 days. During a Time-Out you cannot log in, giving you a break and time to reflect.
Self-Exclusion
If you want to stop playing for an extended period, you can choose Self-Exclusion. Once this option is activated, your account can be locked for a set period or indefinitely. If you feel certain about your decision and want it to take effect immediately, contact Support right away.
Viewing Betting History
You can view your account's deposit, withdrawal and betting records at any time. Reviewing your playing patterns regularly is the best way to spot problems early.
24/7 Support
For questions about responsible gaming, how to set limits, or account closure, you can reach us in Burmese 24 hours a day via Live Chat.
21+ Only
mg89 is intended for players aged 21 and above only. Age will be verified at registration, and accounts where age is uncertain will be subject to verification. We strongly recommend using device-level parental controls to prevent your children or younger family members from accessing gambling sites.
Signs to watch for that may mean a gambling problem
If you are experiencing one or more of the following signs, it may mean your gambling is heading toward a problem. We strongly encourage you to contact Support immediately and ask for help without delay.
You know yourself that you keep gambling non-stop trying to win back money you have lost.
Gambling is causing you to neglect work, family or medical responsibilities.
Borrowing money to gamble, being unable to repay debts, or accumulating debt because of gambling.
Hiding your gambling from family and friends, or denying it even though you know it is wrong.
You only feel enjoyment when you keep gradually increasing the amount you bet and cannot bring yourself to play for less.
Tips for playing safely
Gambling can be genuinely enjoyable. Following these points will help you keep it that way and avoid gambling problems.
- Before you play, set a budget and a time limit in advance and commit to those limits without changing them.
- Do not expect to win back money when you lose. Gambling outcomes are random and there is no guarantee that lost money will come back.
- Do not turn to gambling when you are facing difficult problems in life — it only makes things worse.
- Do not log in to your gambling account every day. Taking breaks between sessions is a healthy habit.
- It is better to be open with family and friends about your gambling. If you feel like you have to hide it, that is a warning sign.
- Keep up other activities alongside gambling — exercise, spending time with family — as part of your regular routine.
- Do not mix gambling money with your income. Only use funds set aside specifically for gambling.
- Avoid gambling while under the influence of drugs or alcohol — it impairs your judgment.
If you have a gambling problem, contact us immediately
mg89 Support Team
If you are unsure how to set gambling limits, take a Time-Out, or apply Self-Exclusion, you can contact the mg89 Customer Support team at any time. Our Live Chat is available in Burmese and we will help you with any account control matters.
Self-Managed Controls
Go to Account Settings, find the Responsible Gaming tab, and you can activate Deposit Limits, Time-Out and Self-Exclusion yourself. These actions can be taken without contacting Support and take effect immediately.
Play safe and enjoy
mg89
Understand responsible gaming and enjoy football, slots, and live casino games. If you have any questions, check the FAQ.
Questions about Responsible Gaming
View games you can play safely
Once you understand responsible gaming, you can explore all the fun games at mg89.