mg89 Privacy Protection Policy

Last updated: 30 October 2026

We are committed to handling the personal information of every player who uses the mg89 platform with care and security. This Privacy Policy clearly explains how we collect, use, and protect players' personal information when they use mg89 services.

By continuing to use the mg89 website or services, you are considered to have agreed to the terms of this policy. Players are encouraged to read this policy carefully. If any section is unclear, you can contact us at [email protected].

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We may collect the following personal information when players use our services—

2.1 Information provided by the player

• Identifying personal details such as name, date of birth, and address
• Email address and contact details
• Payment channel verification details for KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer
• Reference document details submitted during account registration

2.2 Service usage data

• Login time and IP address
• Games played, play duration, and gameplay history
• Deposit and withdrawal records
• Bonus and Promotion Claim Records
• Customer Support Communication Records

2.3 Technical Data

• Browser type, device model and operating system information
• Website interaction data collected from Cookies
• Referral data showing where you accessed our site from

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We use the personal information we collect only for the following purposes—

• To verify and secure each player's account
• To process deposits and withdrawals smoothly and quickly
• To deliver bonuses, promotions and VIP rewards
• Customer support available 24/7 via Live Chat and email
• To meet regulatory and responsible gaming requirements
• To keep the service secure and detect fraudulent activity
• To notify you of platform updates, offers and service changes

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We do not sell or rent players' personal information to any third party. However, disclosure may occur in the following situations—

4.1 Service Providers

Companies that help us deliver our services — such as payment processors (e.g. KBZPay, Wave Money, AYA Pay, CB Pay) — may access certain personal information. They act only under our instructions and may not use the data for their own purposes.

4.2 Legal Requirements

Where disclosure is required by law or formally requested by an authorised authority, we will comply accordingly.

4.3 Business Changes

In the event of a merger or change of ownership, players will be notified in advance and their personal information will continue to be protected.

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The mg89 website uses cookies to improve how players use the site. A cookie is a small file stored in the player's browser that allows the website to remember the player's preferences.

Types of cookies we use—

• Essential Cookies: Required for the website to function correctly. Used to maintain login sessions.
• Functional Cookies: Used to remember player preferences such as language settings and game options.
• Analytics Cookies: Collected to help us understand how players use our services so we can improve them.

Players can block cookies by changing their browser settings. However, if essential cookies are blocked, some parts of the service may not work correctly.

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mg89 applies advanced technical security measures to protect players' personal information—

• Data is protected during transmission using SSL (Secure Socket Layer) encryption
• Payment data is encrypted and stored securely
• A multi-layer verification system is in place to prevent unauthorised access to player accounts
• Data access is restricted based on role and job function
• Security systems are reviewed, updated and improved on a regular basis

While we do everything we can to keep your data secure, we acknowledge that no data transmission over the internet can be guaranteed 100% secure. We also encourage players to use strong passwords and not share them with anyone.

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Players' personal information will be retained for as long as their account remains active. If a player requests account closure, data will be deleted or anonymised unless legal or compliance requirements apply.

Where a legal retention period applies, data will be fully deleted once that period expires. Data relating to payment records may be retained for a longer period for financial protection purposes.

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Every player at mg89 has the following rights regarding their personal information—

8.1 Right to Access Data

Players may request to view the personal information we hold about them before it is compiled or reviewed.

8.2 Right to Rectification

You may request that we correct any personal information that is inaccurate or incomplete. Players may also update certain details directly through their account settings.

8.3 Right to Erasure

Where permitted by law, players may request that we delete their personal information. Requests that conflict with legal requirements cannot be fulfilled.

8.4 Right to Object

Players have the right to object to certain ways we process their data. Such requests can be sent to [email protected].

8.5 Right to Data Portability

Players may request a copy of their personal information in a machine-readable digital format.

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mg89 services are available to users aged 21+ only. If we become aware that personal information belonging to anyone under 21 has been collected, we will delete it immediately. If you notice that a minor is using our services, please notify us right away at [email protected].

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We may review and update this Privacy Policy from time to time. If significant changes are made, players will be notified via their registered email address. Continued use of our services after any update constitutes acceptance of the revised policy.

If you have questions about policy updates, you can reach us at [email protected].

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If you have any questions about this Privacy Policy or wish to make a data-related request, please contact mg89 customer support—

• 24/7 Live Chat — available directly on the website
• Email: [email protected]

Our customer support team is available 24 hours a day, operating on Myanmar Standard Time (MMT, UTC+6:30).